• The following resources are available to you. Be sure to check out our Newcomers section for a laundry list of services you might need and information on how to sign up. We also have information about living in the greater Charlotte region. You can also visit the City’s Customer Service Center at 234 Dale Earnhardt Boulevard to set up your water service and ask other questions you might have about your new home. For questions, you can call 704-920-4399
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Customer Service Inquiry

Need help reserving a park shelter? Not sure whom to contact about fixing a pothole? Simply fill out this form below and we’ll route your inquiry to the proper department for resolution. If you have any questions or would like to speak with someone, please call 704-920-4300.